That pandemic. Wow. While it was happening and people were dying and stuff, I remember thinking, “This is kind of a difficult time we’re going through. I feel a little stressed and anxious.” But...
Sign of hope
By
Julie Thorson
Mar 30, 2022
Leaders who don’t smile suck. How’s that for an opening line? The living leadership reminder for this month: smile. Yup, it’s that simple. Over the years I’ve had many people say that’s just...
LTC’s ‘story of the year’ awaiting next chapter
By
James M. Berklan
Mar 22, 2018
Providers and other stakeholders must feel like school children sitting in the principal’s outer office, anxiously — if not eagerly — awaiting their fate.
Staff shortages — what’s the opportunity?
By
Susie Mix
Oct 18, 2023
Amid some good news in healthcare hiring as we recover from the pandemic, staff shortages involve a range of difficult challenges that will persist for years. Among other factors, it’s difficult to find...
Is compassion invited?
By
Julie Thorson
Jun 21, 2023
How would accountability and compassion get along if they sat next to each other at a party? Who would be louder? Who would draw more attention? Would one interrupt the other, or would they let each...
A tectonic shift in nursing homes
By
Michael Wasserman
Feb 15, 2019
Those lacking this type of training and experience are at a distinct disadvantage, which is why I am a fierce advocate for having geriatricians hold accountable positions of authority in organizations...
This lifesaving coincidence definitely makes you swallow deeply
By
James M. Berklan
Jun 01, 2016
It wasn’t enough that Patty Ris was saved from choking in the dining room at her continuing care retirement community. She and her rescuer made worldwide headlines.
Giving nurses and CNAs a helping hand
By
Martie Moore
Oct 06, 2014
Writers rely on pen and paper. Carpenters count on a hammer. Ask a healthcare worker what their most valuable tool of the trade is and they’ll tell you – it’s all about their hands. When...
The art of the pandemic
By
Jean Wendland Porter
Mar 26, 2024
Anyone who was working in healthcare in 2020 knows it was a rough year. When the lockdown happened, my staff with young children didn’t have daycare anymore. They didn’t have school anymore. The grandparents...
Leadership becomes McChrystal clear
By
James M. Berklan
Oct 07, 2015
Although I haven’t played it much lately, I like the game of golf as a good analogy for task management, or simply getting through life’s day-to-day challenges. It doesn’t matter if you’ve...