The Assisted Living Federation of America did it right today: It gave the profession five major reasons to be proud of itself. The pride comes in the form of individuals who were celebrated as ALFA’s...
Three things you need to know about COVID-19
By
John O'Connor
Mar 22, 2020
We look to be heading into even more challenging times ahead. But we must look beyond them.
Does your facility’s customer service pass or fail? 5 ways to enhance your brand and reputation
By
Nancy Friedman
Apr 06, 2018
If your staff fails at customer service and are not helpful or knowledgeable or are unpleasant, your brand and reputation could be badly damaged. Never has this been more true than in our current Facebook,...
Pressure injury or pressure ulcer: What’s in a name?
By
Martie Moore
May 23, 2016
The National Pressure Ulcer Advisory Panel recently made significant updates to the definitions and staging system for pressure ulcers to reflect the latest evidence and trending practice changes. Notably,...
Time for a cyber security update? You better believe it
By
Mar 08, 2016
Advances in technology and providers who lag behind on updating their information technology systems have created a “perfect storm” of vulnerabilities in healthcare IT security, one expert...
The Melting Pot
By
Shelly Mesure, MS, OTR/L
Oct 21, 2014
You might be thinking this is going to be about the intriguing restaurant chain The Melting Pot. While I do love fondue (especially the cheese and chocolate varieties), I want to look at something crucial...
When states get a golden goose, they usually feed it to the lions
Feb 21, 2014
As my dear mother used to say, it’s a rare cloud that doesn’t offer some kind of silver lining.
Hebrew Home at Riverdale celebrates advocacy award
By
Daniel Reingold
Nov 18, 2013
The Hebrew Home at Riverdale received the 2013 Outstanding Advocacy Award from LeadingAge at its national conference in Dallas last month. I had the honor of accepting the award on behalf of the organization....
See the pressure you are up against
By
Kristen Thurman
Aug 05, 2013
At least one pressure ulcer develops in more than 20% of long-term care residents who have lived in long-term care facilities for at least two years. Most pressure ulcers are considered a preventable event,...
Exercising and evaluating CMS emergency preparedness plans
By
Terry Zysk
Nov 02, 2018
You can’t painstakingly document and evaluate during an exercise or emergency, but detailed and comprehensive event logs can provide a great deal of information for evaluation.