I know QA, but what Is QAPI?
Nobody likes change. If we all had a dollar every time we heard someone in our workplace say “but this is the way we’ve always done it” we’d all be independently wealthy.
Mason named Chartwise president
Steven Mason is the new ChartWise president and COO. Founder Jon Elion, M.D., will remain as the company’s CEO.
Is your emergency communications plan ready?
As McKnight’s coverage of comments by The Centers for Medicare & Medicaid Services principal deputy administrator for operations at a recent hearing indicated, “several of the failings”...
Embracing — and encouraging — online reviews
It’s time again to talk about an issue that’s been increasingly on healthcare providers’ minds in recent years — and will probably only continue to grow more urgent: patients’...
Silo-busting
There are benefits to breaking down silos between public and private aging services.
What not to do when criticized
If you want to see the trickle-down impact of lowering the bar related to our expectations of public political decorum, look no farther than Missouri Gov. Eric Greitens (R).
The secret to outstanding employee engagement
In the challenging environment of senior living facilities, owners and executive managers are increasingly realizing the incredibly high correlation between employee engagement and critical outcomes: Attracting...
A new way to think about long-term care funding
During a talk last Monday at the LeadingAge conference, Harvard Professor Jennifer McCrea served up an interesting take on the warping nature of money.
A quantum leap for iN2L
I’ve been amazed at the dedication and passion of so many in senior living.
Behind the mask
Despite a few trivial concerns about the societal wisdom and messaging of sending our progeny door-to-door begging for poison, I try not to be a total wet blanket on the annual festivities of Halloween.
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