I was worried I wouldn’t appear too excited about the Christmas present. Because I wasn’t really.
Employee engagement: What story does the data tell leadership?
By
Martie Moore
Sep 06, 2017
The first time I used the words “resilience” and “engagement” was with my leadership team at the time. I asked, “What can we do to advance engagement and help people to be...
Erickson, Sunrise suffer tragic fates
By
Liza Berger
Apr 05, 2010
Most people are familiar with the Greek myth of Icarus, who, enthralled with flying, ventured too close to the sun. It’s a homily that helps to explain the fate of many companies, including two in...
Readmission penalty categories inspire more analysis and opportunity
Aug 25, 2014
The Medicare stakes are about to get higher.
Good medicine at Good Samaritan
By
Elizabeth Newman
Jul 19, 2017
I often hear a reluctance among executives to acknowledge how tough the lives of some of their employees are. In Mark McElwee’s case, however, he’s not only acknowledging, he’s doing...
Residents with cognitive impairment don’t feel pain
By
Steven Littlehale
May 19, 2017
Please, someone tell me why we are still challenged with identifying and treating pain in the elderly, particularly those with dementia.
ASCP forum offers next steps
By
Frank L. Grosso, RPh
Apr 04, 2016
Today there is a substantial body of literature on the changing long-term and post-acute care industries.
Seeking feedback in pursuit of gritty greatness
By
Elizabeth Newman
Feb 17, 2017
How often do you, as an administrator, CEO or manager, ask for feedback of colleagues? What I’m talking about is a casual conversation related to improving quality and strengthening company culture,...
Dr. El’s Shrinky LTC Fantasy
Aug 04, 2015
I hung up the phone with the managed care case reviewer. The patient in question was in her late 50s, with multiple sclerosis and other physical problems that had left her bed-bound. What else would need...
MDS data quality: Things are not always as they seem
By
Steven Littlehale
Jul 15, 2013
Open up the hood and look at the engine. Does the data scrubbing module focus only on standard CMS coding and consistency checks and the “RUG” items, or is it more robust and emphasize clinical...