How often do you, as an administrator, CEO or manager, ask for feedback of colleagues? What I’m talking about is a casual conversation related to improving quality and strengthening company culture,...
Flashing the badge at conferences
By
Elizabeth Newman
Jun 29, 2015
One of the more mortifying moments of attending a recent conference was when I went up to a participant and asked to interview her. She nicely reminded me that I had interviewed her 10 minutes before.
Reducing emotion in long-term care
By
Elizabeth Newman
Aug 14, 2014
Long-term care may be a calling, but it’s still a job, and it’s an industry that would be served by a reduction of emotion. That’s especially true when discussing the government, which...
Stop with the Snapchats, already!
By
Aug 18, 2015
It looks like Snapchat will take the crown in this week’s edition of “What Smartphone App Is Causing Providers Grief Now?!” (Yelp won that distinction last week, for those keeping score...
For long-term operators, a growing list of ‘frenemies’
By
John O'Connor
Oct 06, 2014
Most of us are all too aware of our professional friends and enemies. But not so much when it comes to our “frenemies.” Given the many changes taking place in healthcare today, the frenemy...
The potential break-up between hospitals and long-term care
By
Elizabeth Newman
Apr 17, 2014
The attempts of the hospital lobby and long-term care to move beyond casually dating to going steady hit a snag at the steps of a courthouse Monday.
Looks like insurance isn’t the only thing being exchanged here
By
John O'Connor
Sep 23, 2013
I have a friend who might be best described as a curmudgeon-in-training. He seems to live in a world where almost everything was better than it is now.
This long-term care ‘Leader’ is just that
By
James M. Berklan
Oct 25, 2011
There are certain times in your life when you reach your limit, and I hit one today. I just don’t think I can put up with it any longer.
Walter Cronkite’s last broadcasts
By
Liza Berger
Jul 22, 2009
I was too young to remember the legendary broadcasts of Walter Cronkite. But thanks to the cable channel Retirement Living TV and its companion Web site (www.rl.tv), I can say I watched the consummate...
Making progress and readers who irk us
By
James M. Berklan
Sep 29, 2022
Long-term care has huge needs and technology can be the tool to satisfy its oversized demands. This gives us hope.