I wonder how the staff at my mother’s nursing home could handle so much sadness. Perhaps it was because they knew how to listen with their hearts.
When crisis hits
By
Shane Swisher
Feb 27, 2012
Unfortunate events can occur anywhere, at any time, including in long-term care. How a company handles the situation is what determines whether it’s perceived as a success or failure.
Make A Difference, Today!
By
Allen Yearick, MHA, NHA
Feb 06, 2012
So often as administrators, we focus on the bigger picture items of our typical day: meetings, staffing, financials, marketing, building/maintenance, QI, etc. These are important and essential components....
Using technology to fuel innovative service to older adults
By
Denise Rabidoux
Jan 20, 2012
We are at a critical point in long-term care. The perfect storm is upon us: baby boomers hitting 65, the decline of the U.S. economy and housing market, increasing healthcare costs that demand we rethink...
Analytically Speaking: MDS data accuracy
By
Steven Littlehale
Jan 13, 2012
Since the late 1990’s, the Minimum Data Set has been a primary driver in the long-term care industry, influencing all areas of skilled nursing facility operations. With so much depending on it, ensuring...
Frustrations of a persecuted provider boil over
By
Barry Bortz
Nov 01, 2011
What happens when a government and society create an evil enemy of the state? They begin by calling them monsters, a drain on society that is guilty of heinous crimes, and they use the legal system and...
Paris Hilton, supermarket tabloids … and the National Labor Relations Board
By
Woodruff Imberman
Oct 11, 2011
As we predicted in “Labor Pains: Craig Becker’s Troubling Prescription for Long-Term Care Facilities,” in a January 2011 posting at mcknights.com, the National Labor Relations Board is...
A team for all ages
By
Michael McCann, MS
Sep 23, 2011
When working at a continuing care retirement community, or for that matter any type of organization that services the aging population, one hears the term “Intergenerational programming” from...
After natural disasters: coping with resident and staff emotions
By
Eleanor Feldman Barbera, Ph.D.
Aug 29, 2011
The Northeast just experienced an earthquake and a hurricane all in one week. The storm may have subsided, but it’s likely residents and staff will still be facing a whirlwind of emotions. And it’s...
Changing the conversation: How Americans talk, think and feel about aging
By
Bruce Chernof, M.D.
Jun 01, 2011
In my 25 years as a physician, I’ve never heard anyone describe themselves as a “functionally impaired patient with chronic multiple conditions,” a “long-term care recipient”...