The purpose and mission of Senior Outreach Services has evolved slightly over the years, but its main objective is to encourage senior care professionals to work together for the greater good of the community...
Attracting new residents
By
Seymour H. Fine, Ph. D.
Feb 17, 2014
Despite the rapidly growing elderly population, senior living communities sometimes have empty apartments and the worry is that prospective residents will look askance at a facility having more than a...
Asking for the medical record
By
Steven Littlehale
Jan 29, 2014
Millions of dollars have been paid by nursing homes who unsuccessfully defended themselves against incomplete or absent documentation. There are not as many legal guidelines regarding medical records maintenance...
Physician relationships hold key to SNF success
By
Anne Tumlinson
Jan 22, 2014
In the rapidly changing healthcare delivery system, SNFs will need to implement strategies to integrate physicians to retain their market share and be competitive. The incentives inherent in value-based...
The safety net for seniors
By
James Lomastro
Jan 02, 2014
Healthcare reform, especially the expansion of Medicaid, will bring into focus the fragility of the safety net. This is a system that is for vulnerable seniors, but which has not been adequately financed.
Healthcare reform and the safety net: The rising tide
By
James Lomastro
Dec 06, 2013
Home- and community-based care advocates seek a total rebalance of care. They want the care dollars to be shifted to home- and community-based care, which has been historically short-shifted. However,...
Where’s my raise?
By
Dave Sedgwick
Nov 26, 2013
A relatively new administrator asked me a great question recently. He asked, “Do you (and should I) always give a raise along with an annual review?”
Long-term care financing reform – progress is possible
By
Brian D. Ellsworth and Arthur Y. Webb
Nov 13, 2013
When the federal Commission on Long-term Care issued its report last month, there was a sense of déjà vu all over again. Sixteen years ago, in New York State, we were staff person and task force member,...
Training managers to build relationships with employees
By
Celeste Smith and Catherine López
Nov 11, 2013
Providers like CenterLight are experiencing greater numbers of frail elderly patients as the general population ages, and a mandate from New York State’s Medicaid program that requires patients who...
Recruiting, retention and onboarding: Part Two
By
Frederick Morgeson, Ph.D.
Nov 08, 2013
Finding and keeping good employees is essential for delivering quality resident and patient care. Given the cost of replacing staff, it’s never too early in the employee lifecycle to think about...