If there’s an area that I would argue is as bad as it was when I wrote about it in 2012, it would be how-long term care operators handle a public relations crisis.
Bank that sleep now
By
James M. Berklan
Apr 06, 2017
When I was very young, my parents used to chuckle at how I, a through-and-through suburban kid, would rise so early and turn on the TV to watch … the farm report.
When resident rights could be wrongs
By
Apr 04, 2017
What happens when a resident’s wishes clash with the regulations with which long-term care providers must comply?
When perfect is the enemy of good
By
Elizabeth Newman
Mar 31, 2017
One of the common refrains you heard last week as the GOP healthcare plan marched to its demise was Republicans saying that “we’re letting perfect be the enemy of good.”
Keeping the glass half full
By
Mar 29, 2017
If you need a little encouragement to stay positive next time something goes awry, look no further than this story from the New York Times.
For long-term care operators, there’s no time for a pity party
By
John O'Connor
Mar 27, 2017
Skilled care operators have their work cut out for themselves. But I have to say I’m feeling better about the sector’s prospects after spending some time at last week’s NIC Spring Investment...
Rooting out the cause of a cat problem
By
Elizabeth Newman
Mar 24, 2017
Hearing the phrase “root cause analysis” always strikes a bit of fear into my heart because it always seems to be a complex process. In long-term care, this is often framed as not only knowing...
Deathly serious: Time for more talking; odds not great without it
By
Mar 21, 2017
For all the benefits that end-of-life care talks can bring, a new study indicates that even when such talks take place, patients’ preferences aren’t always understood or effectively communicated....
Put those loudmouth family members to work
By
James M. Berklan
Mar 15, 2017
Whoever said politics makes strange bedfellows could have a field day with this one.
Don’t be worried about Medicaid funding cuts — be very afraid
By
John O'Connor
Mar 13, 2017
The long-term care industry’s worst fears about what a Trump healthcare plan might contain have not just been met after last week’s unveiling, they have been far exceeded.