Given the racial tensions in the news this week, I thought it would be a good time to reflect on interactions among races in long-term care. I’ve observed firsthand various culturally charged interactions...
The Equalizer: A holiday story from the ‘Before’ time
By
Eleanor Feldman Barbera, Ph.D.
Dec 29, 2020
She told me about her life via handwritten notes and the occasional use of a talking computer that verbalized what she painstakingly typed out. “I’ve been a cripple ever since I got polio as a...
The keys to reducing turnover in long-term care
By
Eleanor Feldman Barbera, Ph.D.
Feb 07, 2014
The turnover rate in long-term care is a very significant problem, so I dug into the research about it. Some of the findings were shocking. Others were simply very disappointing. Here’s what I found,...
Secret shoppers in LTC
By
Eleanor Feldman Barbera, Ph.D.
Jul 30, 2019
While long-term care facilities might not be able to gather information easily from sham residents, SNF leaders who want to illuminate the important, human details behind dry customer service statistics...
5 lessons long-term care providers can learn from Joan Lunden
By
Eleanor Feldman Barbera, Ph.D.
Jun 13, 2013
Award-winning journalist and author Joan Lunden has learned a lot from dealing with her 94-year-old mother’s housing and care. Also a physician’s daughter, she recently passed along to me some...
Life on the road as an LTC shrink
By
Eleanor Feldman Barbera, Ph.D.
Oct 08, 2019
It wasn’t a world tour, but I did come away with some interesting observations regarding our field on a recent road trip.
Managing staff anxiety in the time of COVID-19
By
Eleanor Feldman Barbera, Ph.D.
Mar 25, 2020
Personal, workplace and organizational strategies are going to help us all get through this current coronavirus crisis (and others).
What worries me about trauma-informed care
By
Eleanor Feldman Barbera, Ph.D.
Sep 10, 2019
It’s a good thing to pay more attention to the emotional experience of residents, but I’m worried about how asking them about their traumas — which is mandated in a new rule about to go into effect...
Advice from LTC pros who have been through COVID-19
By
Eleanor Feldman Barbera, Ph.D.
Jul 28, 2020
Here is some advice from staff members of New York City nursing homes hit early in the pandemic.
The added value of social workers and psychosocial services
By
Eleanor Feldman Barbera, Ph.D.
Apr 26, 2019
It might be a surprise to some, but social workers will pay for themselves — as in bring in enough revenue to cover the cost of their salaries.