Words matter. It’s amazing to me that today some still use the “F word” to describe where we work. “Facility” is such a cold harsh word and yet, for some, it’s still tossed around without a...
Sharing of the minds
By
Jacqueline Vance, RNC, CDONA/LTC
Feb 27, 2024
In the past three weeks, I have been involved in some great “meeting of the mind” sessions. One was the AHCA/NCAL Quality Awards Silver Team Leader meeting. Prior to and following that one, I attended...
A beautiful noise
By
Gary Tetz
Apr 04, 2024
My first reaction was paralyzing shock, followed by bewildering bafflement, quickly replaced with intense feelings of personal revulsion. I must have stumbled across something truly horrible, right?...
Baseline proficiency for success with managed care payers
By
Susie Mix
Mar 11, 2024
Setting up a building with proficiencies in working with managed care payers is a key to success at this midpoint of the 2020s. Fifty-one percent of Medicare-eligible Americans are covered by Medicare...
Artificial intelligence to the rescue: Putting humanity back into healthcare
By
Martie Moore
Apr 05, 2024
The box remained unpacked from coast to coast. Needing to clear out the closet in my office, I finally opened it and looked at the contents. At the bottom of the box was a plain journal, pages folded over...
Table hopper or bartender?
By
Julie Thorson
Apr 03, 2024
A few weeks ago, I had a lengthy conversation with a friend in leadership. Deb Reardanz is the CEO of a lovely Illinois retirement community, Clark Lindsey Village. Our paths first crossed...