Every nursing home administrator probably has a favorite story of a resident whose state of health and happiness was transformed by experiencing the unconditional love of an animal. It’s universal, like...
The Bigger Picture: A route to better hiring
By
John O'Connor
Aug 02, 2019
Even in good times, hiring qualified frontline workers is problematic for many skilled facilities.
Insta-gratification next?
By
Gary Tetz
Sep 06, 2017
Here’s a hypothetical for you. Let’s say you’re a busy nurse in a long-term care setting, and your supervisor wanders up and says, “Mrs. Jacobs in Room 203 really wants a cup of...
The Robot Alternative
By
Gary Tetz
Jan 04, 2016
Have you ever had some well-meaning someone give you a gift that turns out to be more like a job?
Dialing up a big smile
By
Gary Tetz
Sep 01, 2021
I saw the weirdest thing today. A guy got out of a car in front of a long-term care facility I was visiting, smiling from ear to ear.
Cynicism is contagious
By
Gary Tetz
Jul 01, 2014
Research shows cynical people die younger and are three times more likely to get dementia? Yeah, right. I’d like to see who paid for that study. And I just read on the Internet that evil corporations...
The trouble with bullies
By
John O'Connor
Jan 02, 2013
The Supreme Court recently heard oral arguments on the unpleasant subject of workplace harassment. At issue is whether an employer is responsible when the bully is not strictly a boss.
The Big Picture: A heartfelt reminder
By
John O'Connor
Dec 05, 2019
Mark Parkinson just might be the best leader the American Health Care Association has ever had.
Editor’s Desk: Move over, SNFs — you are getting company
By
James M. Berklan
Aug 02, 2019
Welcome to the club.
Forgiveness — do it
By
Gary Tetz
Jun 01, 2014
That new CNA ran over your foot with the med cart. Someone else is getting the promotion you expected. A resident’s family member said horrible things about you. A coworker stole your shift — and...