There’s debate in the Leis/Newman households over the intelligence of the family basset hound, Daisy Mae. My mother believes Daisy Mae is purely food-driven, rather than intellectually gifted. I...
Who’s buying your loyalty?
By
Elizabeth Newman
Jan 23, 2014
While the story of former Gov. McDonnell and his wife’s alleged excess may make us shake our heads, it did remind me of the slippery slope many in business or politics can fall down when it comes...
Failing better
By
Elizabeth Newman
Oct 03, 2017
As the week begins with even worse-than-usual news — on many fronts — I decided to forego what I was going to write about (interpreting the OIG’s latest report) and make a recommendation.
Stop undervaluing your cleaning staff
By
Elizabeth Newman
Feb 28, 2019
There are some aspects about yourself that you recognize in mid-life. For me, it’s that I’m terrible at cleaning.
A sensible approach to clearing the Medicare appeals backlog
By
Elizabeth Newman
Jan 20, 2017
While hospitals and long-term care providers often disagree, providers are united on the thorny topic of backlogs for Medicare appeals.
The broken record of bad public relations
By
Elizabeth Newman
Apr 07, 2017
If there’s an area that I would argue is as bad as it was when I wrote about it in 2012, it would be how-long term care operators handle a public relations crisis.
Adding life to end-of-life care
By
Elizabeth Newman
Jan 22, 2016
As I suspect of most journalists, I’m an eavesdropper. Recently I heard a pizza shop employee say to another employee, “No one was being honest with her,” and the other employee said,...
5 pieces of Facebook guidance for the uncool
By
Elizabeth Newman
Apr 08, 2015
As some of you know, none of the cool kids are using Facebook anymore. However, given its growth among those above age 65 (your residents) and its continued use among 30-somethings and up (your employees),...
Looking forward to 2017
By
Elizabeth Newman
Nov 11, 2016
In a historic week for the country, there’s been a lot of discussion about media, most of it negative. That’s why it made me feel good to talk to two administrators who saw a McKnight’s...
The love story of Boris, Pumba and nursing home residents
By
Elizabeth Newman
Feb 12, 2015
It’s hard to follow the love story around Rusty the dog, which we ran last Valentine’s Day for our faithful readers. But I thought it was worth trying with the story of Boris and Pumba.