Averages can help or hinder your evaluation of performance. Adding a few additional pieces of data can really support your efforts to properly see opportunity and manage risk.
NYT: You are as much of the problem as the Five-Star system
By
Steven Littlehale
Apr 02, 2021
A recent New York Times article about nursing homes is shameful, lazy journalism. Coupled with the need to sell advertising space, it purposefully perpetuates misunderstandings about nursing homes, caregivers...
Yo, I’ll tell you what I want, what I really, really want
By
Steven Littlehale
Oct 14, 2022
It’s a curious day when I lift a lyric from the Spice Girls to title an article. The Spice Girls’ first single, “Wannabe,” was released in 1996 and rocketed to the top of the British singles chart....
Let’s talk turkey about early PDPM trends
By
Steven Littlehale
Nov 26, 2019
We’re not even two months in, and some very interesting trends for the Patient Driven Payment Model are beginning to emerge.
Quality improvement, by the numbers
By
Steven Littlehale
Feb 16, 2012
Organization-wide quality improvement is a top priority of savvy, resident-centric long-term care operators – and its value and importance has become even more magnified in light of the Centers for...
The new world of compliance under COVID-19
By
Steven Littlehale
Jul 19, 2020
With so many “cooks in the kitchen,” trying to direct pandemic response actions, by whose authority should we be taking action and direction?