Survey and certification: Level that playing field!
By
Steven Littlehale
Dec 11, 2012
As you engage in quality improvement efforts, put together data-driven marketing materials, complete a HUD refinance application, or talk with families and other community members take care to make sure...
Operate with an eye on quality, not the next survey cycle
By
Steven Littlehale
Mar 16, 2012
The anxiety associated with an impending survey should be offset by the fact that the nursing facility holds the secret to its own success – the knowledge of its customers.
Sometimes a carrot is really a stick … but sometimes it’s 24-karat gold!
By
Steven Littlehale
Nov 27, 2017
We all yearn for a time when value-based purchasing (and care) loses its originality. A time when motivations for providing excellent care and achieving excellent resident outcomes are aligned with reimbursement.
The new world of compliance under COVID-19
By
Steven Littlehale
Jul 19, 2020
With so many “cooks in the kitchen,” trying to direct pandemic response actions, by whose authority should we be taking action and direction?
Prepare for a visit from the ghosts of reimbursement past, present and future!
By
Steven Littlehale
Dec 20, 2019
“If I could work my will, every idiot who goes about with ‘Reimbursement Reform’ on their lips would be boiled in their own pudding and buried with a stake of holly through their heart!” Ebenezer...
Subjective analytics?
By
Steven Littlehale
Dec 04, 2015
You encounter predictive analytics daily — when you apply for life insurance, receive unique credit card offers, or view pop-up web ads. But do they actually change your behavior?
Cracking the code to seven years of Five-Star ratings success
By
Steven Littlehale
Sep 19, 2016
Since the inception of the Five-Star Quality Rating program in December 2008, there have been 113 Skilled Nursing Facilities (SNFs) that have earned and maintained an overall 5-star score. Who are these...
Moving beyond the ZIP code
By
Steven Littlehale
Mar 26, 2014
Why is there greater disparity occurring in some states but not all? Is it about the size of the state or the number of survey districts?
Data integrity critical for MDS quality
By
Steven Littlehale
Feb 16, 2012
As most long-term care operators can attest, MDS 3.0 has spurred both opportunities and obstacles. On one hand, the new resident assessment tool is pushing resident care and satisfaction to the forefront...
Multistate corporations, listen up!
By
Steven Littlehale
May 30, 2014
It is not a numbers game. Well, I guess it kind of is. Let’s face it: It is now common practice to monitor your facilities’ Five Star ratings.