Given the racial tensions in the news this week, I thought it would be a good time to reflect on interactions among races in long-term care. I’ve observed firsthand various culturally charged interactions...
The keys to reducing turnover in long-term care
By
Eleanor Feldman Barbera, Ph.D.
Feb 07, 2014
The turnover rate in long-term care is a very significant problem, so I dug into the research about it. Some of the findings were shocking. Others were simply very disappointing. Here’s what I found,...
The Equalizer: A holiday story from the ‘Before’ time
By
Eleanor Feldman Barbera, Ph.D.
Dec 29, 2020
She told me about her life via handwritten notes and the occasional use of a talking computer that verbalized what she painstakingly typed out. “I’ve been a cripple ever since I got polio as a...
Secret shoppers in LTC
By
Eleanor Feldman Barbera, Ph.D.
Jul 30, 2019
While long-term care facilities might not be able to gather information easily from sham residents, SNF leaders who want to illuminate the important, human details behind dry customer service statistics...
5 lessons long-term care providers can learn from Joan Lunden
By
Eleanor Feldman Barbera, Ph.D.
Jun 13, 2013
Award-winning journalist and author Joan Lunden has learned a lot from dealing with her 94-year-old mother’s housing and care. Also a physician’s daughter, she recently passed along to me some...
Life on the road as an LTC shrink
By
Eleanor Feldman Barbera, Ph.D.
Oct 08, 2019
It wasn’t a world tour, but I did come away with some interesting observations regarding our field on a recent road trip.
Managing staff anxiety in the time of COVID-19
By
Eleanor Feldman Barbera, Ph.D.
Mar 25, 2020
Personal, workplace and organizational strategies are going to help us all get through this current coronavirus crisis (and others).
Having My Say: The perils that loom with trauma-informed care
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2019
Trauma-informed care is becoming a mandate later this month, and while I think it’s a good thing to pay more attention to the emotional experience of residents, I’m worried about how asking them about...
What worries me about trauma-informed care
By
Eleanor Feldman Barbera, Ph.D.
Sep 10, 2019
It’s a good thing to pay more attention to the emotional experience of residents, but I’m worried about how asking them about their traumas — which is mandated in a new rule about to go into effect...
Advice from LTC pros who have been through COVID-19
By
Eleanor Feldman Barbera, Ph.D.
Jul 28, 2020
Here is some advice from staff members of New York City nursing homes hit early in the pandemic.