Once, when I worked for a managed care company, I rode down a packed elevator with the CEO, who commented drily on the crowd, saying, “It must be 5:01.” What I thought, but did not say, was...
Enhancing organizational communication improves outcomes, reduces adverse incidents
By
Eleanor Feldman Barbera, Ph.D.
Jun 05, 2018
There will always be adverse events in any health system, but strengthening communication between team members and between different levels within the organization can improve outcomes and reduce the likelihood...
And the Oscar goes to…
By
Eleanor Feldman Barbera, Ph.D.
Jan 28, 2020
Rather than stew about the overdressed, self-congratulators flaunting at the Academy Awards ceremony, I’ve decided to give out my own Oscars — to the loving, deserving stakeholders in the various...
Ageism in LTC
By
Eleanor Feldman Barbera, Ph.D.
Oct 26, 2021
As I listened last week to a web event on confronting ageism in healthcare, I found myself nodding in agreement with the participants, who were all themselves nodding at the comments of their collaborators. ...
To reduce staff turnover, lead with LTC strengths
By
Eleanor Feldman Barbera, Ph.D.
Sep 13, 2016
When I spoke about the challenges of staff turnover at the Louisiana Nursing Home Association convention last week, I asked the group, “If you were able to bring in the same salary you were currently...
Preventing burnout in long-term care
By
Eleanor Feldman Barbera, Ph.D.
Jul 10, 2014
In my recent post, “Stuff I won’t do for residents and why your staff shouldn’t either,” I wrote about the need for individual workers to set appropriate boundaries around caregiving...
Implementing an employee recognition program: Tips for success
By
Eleanor Feldman Barbera, Ph.D.
May 29, 2014
I recently focused on the benefits of recognition and key points in choosing a recognition program. Now I’d like to address how to implement your chosen employee recognition program so that it becomes...
A gift from LTC families
By
Eleanor Feldman Barbera, Ph.D.
Dec 18, 2018
A study of interactions between families and healthcare providers is worth knowing about. Family members can be experts for us on their loved ones’ medical history and behavior.
Rethinking quality care: A long-term care psychologist’s perspective
By
Eleanor Feldman Barbera, Ph.D.
Apr 13, 2021
At a time when there’s a greater push for community care over nursing and rehabilitation centers, it’s worth rethinking what quality means to the residents themselves. There are clear themes.
Working on how to communicate in facilities
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2014
Transitions between care settings are getting more scrutiny than ever before. So thank goodness for new guidelines designed to help smooth them out. Still, we need all the help we can when it comes to...