So many times, we get questions about how to “skill” a resident. Is she skilled if she’s getting IVs? Is he skilled because he’s getting wound care? What about the resident whose...
Learning from design regrets
By
Jean Wendland Porter
Aug 12, 2016
Last week, McKnight’s published a guest editorial by Michael Hass, “Five design decisions you’ll later regret.”
Discerning between confidence and competence
By
Jean Wendland Porter
May 31, 2017
The Harvard Business Review spoke to an issue a few years ago that has concerned many of us in and out of healthcare for some time: “Why do so many incompetent men become leaders?”
Staring into the abyss when the abyss won’t make eye contact
By
Jean Wendland Porter
Oct 28, 2016
In this world of RACs, ADRs, denials and incentivized payback demands, it behooves us as providers to stare back at The Abyss and defy the illogical and irrational edicts of “PLOF” as the determining...
Working through dementia with design
By
Jean Wendland Porter
Nov 14, 2023
My husband and I visit New York City once or twice a year. Love the shows, love the atmosphere, love the restaurants, can’t wait to get home to my relatively bucolic environment. The last time...