Camaraderie counts! How to build trusting relationships with staff
By
Nancy Anderson, RN, MA
Sep 03, 2016
Your opportunity as a manager is to find ways to connect your staff to the organization’s purpose and to each other.
‘HELP’ is what end-of-life care needs
By
Whende M. Carroll, MSN, RN-BC
Feb 09, 2018
Hospice care and palliative care are two beneficial options that all patients have for end-of-life care. When a patient is best suited for end-of-life care, the first step is having a conversation with...
Why LTC facilities should prioritize more rigorous facility access protocols
By
Kimberly Fox
Aug 05, 2022
Long-term care facilities are expected not only to deliver outstanding care to their residents but to ensure the safety and security of everyone in their buildings. One aspect of successfully achieving...
The importance of language access services
By
Kathryn Jackson
Nov 30, 2016
Communication is the cornerstone of good healthcare. Imagine trying to get through a medical appointment without being able to understand your physician.
How new material health standards will impact LTC facilities
By
Curt Fessler
Nov 06, 2013
Clean living environments are essential to long-term health. The more time we stay in a building, the more impact its environment has on our health. Long-term care residents will spend much of their later...
Listening: The other side of crisis communication
By
Nancy Anderson, RN, MA
Jun 29, 2020
A question I hear ever more frequently from senior care leaders is: “How do I really know how my employees are doing as they cope with the fear and uncertainty of our current environment?” Crisis communication...
Reduce risks and improve safety with automated workforce management
By
Joe Palladino
Apr 27, 2021
In the evolving, complicated era of COVID-19, long-term healthcare facilities must adjust to ever-changing needs to reduce risks and improve compliance for both residents and employees. While the pandemic...
Workplace engagement crushers: 5 Easy Ways to undermine employee engagement
By
Nancy Anderson, RN, MA
Mar 23, 2018
Without even knowing it, you could be indulging in one of the most common barriers to creating a culture that feels engaging to employees.
How to evaluate memory care opportunities
By
Dan Lindberg
Jan 28, 2015
Gut-checks allow a verification of the results through deeper dives into the facts. Partnerships set communities up for success by matching the community to the market’s needs.
Preventing hospital bounce-backs
Jan 17, 2014
All organizations should be aware of their rehospitalization rate and should be addressing this in their QAPI meetings – why did they go out, what could have been done to prevent it, was there a...