George Cloutier has been giving nursing homes and other small business clients this troubling message for three decades: You don’t know what you are doing.
Kindred bid shows that not all the fishing will be taking place upstream
By
John O'Connor
May 19, 2014
Some might wonder why a skilled care giant like Kindred Healthcare would launch a $533 million hostile takeover bid of home-health provider Gentiva. The real question should be why such efforts haven’t...
Maybe long-term care isn’t such a laggard after all
By
John O'Connor
Oct 28, 2013
If we’ve seen anything this month, it’s this: Changing a healthcare system is no easy task. Just ask the White House.
Addressing long-term care’s union challenge
By
John O'Connor
Oct 12, 2020
When it comes to labor unions, life has afforded me a somewhat unique perspective.
Ghosts in the (skilled care) machine
By
John O'Connor
Jan 25, 2019
How tough is the labor market? It has come to this: More and more employees are simply disappearing.
Who to blame for the job-hopping epidemic in long-term care
By
John O'Connor
Jul 14, 2014
Too many long-term care operators let potential “noble” payoffs get in the way of basic marketplace realities when it comes to pondering why staff turnover is so high.
For anyone in long-term care, these are uncertain times
By
John O'Connor
Dec 16, 2013
Two questions give senior living leaders countless hours of lost sleep. The first seems fairly objective: What does it take to be successful in this field? The second is about as personal as it gets: Do...
Pride, prejudice and seething staff
By
John O'Connor
May 31, 2020
While we do not have Orange Walks in America, we do have a recurring phenomenon that victims are tiring of.
Long-term care’s elephant in the room
By
John O'Connor
Dec 08, 2019
Ever hear the phrase “the elephant in the room”?
LTC stats book nirvana for nerds, merely required reading for the rest of us
By
John O'Connor
Dec 13, 2013
It has been said the rear view mirror offers little help when trying to navigate the road ahead. But it’s tough to know where to go if you don’t know where you’ve been — or even where...