Nearly one-fifth of people covered under the Deferred Action for Childhood Arrivals program work in healthcare and education, potentially resulting in long-term care taking a workforce hit if the program...
Customers come first
By
Alyssa Salela
Sep 06, 2017
With the help of customer relationship management tools, providers and sales reps can manage their referrals, improve census and track missed opportunities
How to do it … choosing the best bath lifts
By
John Hall
Sep 06, 2017
Lifts and other transfer equipment often get a bad rap with residents and reluctant staff. Misinformation can be rife, initial encounters uncomfortable. Yet these devices can be invaluable for staff and...
Ask the Payment Expert about … preparing for the new survey
By
Patricia Boyer
Sep 06, 2017
How do we prepare for the new survey process?
Hospices earning high scores on newly released ratings
By
Sep 06, 2017
Hospice providers are showing impressive scores on the Centers for Medicare & Medicaid Services’ new Hospice Compare website — but those high grades have led some to question the site’s efficacy.
Insta-gratification next?
By
Gary Tetz
Sep 06, 2017
Here’s a hypothetical for you. Let’s say you’re a busy nurse in a long-term care setting, and your supervisor wanders up and says, “Mrs. Jacobs in Room 203 really wants a cup of...
Helping the assessors
By
Kimberly Marselas
Sep 06, 2017
Minimum Data Set coordinators serve vital functions in today’s skilled nursing facilities — their ability to dig deep is so critical that one software executive likens it to navigating the Andromeda...
Admins, DONs earning more
By
James M. Berklan
Sep 06, 2017
Salaries for nursing home administrators jumped 3% over the past year, to a national average of $97,401, while directors of nursing realized a 2.6% increase, to an average of $89,902.
Hospitals failing at discharge info: report
By
Elizabeth Newman
Sep 06, 2017
Hospital patients often don’t receive quality information on skilled nursing facilities prior to their discharge and may choose a facility based on location, a new study shows.
A Trump success story
By
John O'Connor
Sep 06, 2017
President Trump may have struggled mightily to kill Obamacare. But he is clearly enjoying early success in at least one area: labor policy.