Martie L. Moore, RN, MAOM, CPHQ

The power of biases

Establishing processes to utilize root cause analysis for quality improvement is necessary, but it takes discipline. One of the first steps is to challenge your own beliefs about safety and quality failures.

Gary Tetz

Gideon was wrong

For every long-term care staff member who wolfs meals at your desk while multitasking on important care-related duties, this is my fervent hope and prayer: that the gruesome and disturbing story I’m...