It’s easier to have empathy for people if you know specific things about them. Long-term care providers know this, and it is behind many valuable programs to learn more about residents’ lives....
It’s not just you: Everything’s hard about Phase 2 Requirements of Participation
By
James M. Berklan
May 23, 2018
An interesting phenomena occurred Tuesday when we asked providers for the toughest part of complying with Phase 2 provisions of the Requirements of Participation.
Providers rewarded for sticking with it
By
James M. Berklan
May 02, 2018
One could excuse long-term care providers if they’re walking around looking over their shoulders right now. I can personally identify with that.
Here’s a road map to the LTC leaders you should be following
By
James M. Berklan
Oct 13, 2017
You could make good use of talking pens, drone technology and a program that brings 70% reduction in incontinent episodes, right? Yes, you could — just like your fellow providers have.
Finding the passion in long-term care
By
Alyssa Salela
Aug 11, 2017
I observed and wrote a lot about the long-term care industry this summer, but one thing was consistent through all of it: Long-term care providers are passionate.
Dangerous work with low pay, and we wonder why they leave?
By
John O'Connor
Jan 23, 2015
Researchers have concluded that workers are leaving the field in droves. The two main culprits: poor wages and dangerous work conditions.
Successful new ancillary service for long-term care operators? No, a bad trick
By
James M. Berklan
Feb 01, 2013
It is no secret that long-term care operators and other senior care providers love a good, money-making ancillary service to take care of their residents and firm up the bottom line. That’s one reason...
Disgraced
By
Liza Berger
Mar 13, 2008
If you are a news junkie you likely are feeding your habit this week with the scandal surrounding former New York Gov. Eliot Spitzer. Spitzer, most of the Western world likely knows, resigned Wednesday...
The case for social media — and keeping control
By
James M. Berklan
Oct 10, 2018
Using the likes of Facebook, Twitter, et. al. is about creating and controlling your own message. It’s about time more providers discovered this.
Nothing easy or peasy about this double squeezy
By
John O'Connor
Jun 21, 2021
There’s no reason to wonder if you think operators seem to be a bit tense and morose lately as they look to the future.