How often do you, as an administrator, CEO or manager, ask for feedback of colleagues? What I’m talking about is a casual conversation related to improving quality and strengthening company culture,...
SNF Therapy Myths: Busted!
By
Renee Kinder
Feb 16, 2017
There are many myths surrounding rehab services in skilled nursing facilities. They often come from a lack of understanding of skilled care and a need to increase knowledge of Medicare regulations. I’ll...
No wonder so many have pounding headaches
By
James M. Berklan
Feb 16, 2017
A very wise man once told me that when your only tool is a hammer, everything looks like a nail.
Change is coming: what to expect from Verma’s CMS
By
Feb 14, 2017
With former Georgia Congressman Tom Price confirmed as the new head of the Department of Health and Human Services, it’s time to turn the focus on the person picked by President Donald Trump to helm...
7 tips for selling to seniors
By
Kristin Hambleton
Feb 13, 2017
As a sales counselor, your job is to maintain and further cultivate the relationship after the move-in.
A salute to an LTC legend
By
Jack York
Feb 10, 2017
Join me as we raise a verbal toast to Mr. John Derr.
Lower the risk and deter elopement
By
Betty Norman
Feb 10, 2017
The single most cited F-tag in a Centers for Medicare & Medicaid Services survey is F-323 in regards to resident safety and supervision.
Chat up your in-house counsel
By
Elizabeth Newman
Feb 10, 2017
Sessions at the LeadingAge Institute covered the need to have documentation and delegation to reduce nursing liability, and another reflected an in-house counsel’s perspective on hot legal topics.
Trust before truth — Take 2
By
Julie Thorson
Feb 02, 2017
How do you continue to be a strong leader when you are feeling personally attacked or hurt by another person who claims to be a leader? It’s a great question to ask your work teams. Answers are not...
Compassion from LTC managers? Only if they want better resident care, lower liability risks
By
James M. Berklan
Feb 02, 2017
A funny thing happened in the making of a recent insurance company analysis of claims in the aging services market: a primer broke out on how to achieve better healthcare and liability outcomes by creating...