In most of my long-term care career, I’ve witnessed short-term rehabilitation residents housed together. But not always. I don’t know the reasoning behind dispersing residents, but from my...
Many modern long-term care facility managers are faced with a growing variety of responsibilities and challenges when it comes to maintenance.
Flu season can start as early as the end of August and last through April, and nursing homes would do well to put this in context: Between 71% and 85% of seasonal flu-related deaths occur in people age...
The idea could hardly be better. Timing could hardly be worse.
Friendly employees who naturally take a genuine interest in other people can do wonders for creating a warm and inviting culture. Interactions between guests and residents become less institutional and...
There is something you and your team must do immediately, the success of which will make or break your transition to the government’s new payment model. Relax. Refresh. Recharge. Only with a clear...
When service fails, the resident or customer often has their vision of a place permanently altered.
People often ask me what long-term care is like in Canada.* Trying to keep the peace, I usually answer, “Different.” I choose this passive path because a) I’m Canadian, so it’s...
One can easily make the argument that full disclosure of medical errors is the legal, moral, and ethical approach, if not the only acceptable approach.
If there’s a situation between you and a mean nurse that’s constantly affecting patient care and could yield negative patient outcomes, then you have an ethical obligation to address it. Otherwise,...
