Compassion from LTC managers? Only if they want better resident care, lower liability risks
By
James M. Berklan
Feb 02, 2017
A funny thing happened in the making of a recent insurance company analysis of claims in the aging services market: a primer broke out on how to achieve better healthcare and liability outcomes by creating...
Looking forward to 2017
By
Elizabeth Newman
Nov 11, 2016
In a historic week for the country, there’s been a lot of discussion about media, most of it negative. That’s why it made me feel good to talk to two administrators who saw a McKnight’s...
Professional education doesn’t get better than this
By
James M. Berklan
Feb 12, 2014
What makes McKnight’s 8th Online Expo such a good fit for providers is the way it goes about its business. Once again at the end of March, it will come in the form of five national experts, delivering...
‘This is what it’s all about’
By
James M. Berklan
Sep 29, 2016
One line, more than any other, hit home during my discussion with Carol Silver Elliott on Wednesday: “If we’re really in the business of taking care of older adults, this is what it’s...
From an alpaca to the Tooth Fairy, how providers are working to #BrightenUpLTC
By
Marty Stempniak
Jan 08, 2019
We were expecting a splash of sunshine from the long-term care field, but we’ve received a tidal wave.
Just don’t call me late for dinner
By
James M. Berklan
Nov 25, 2015
There’s a wisecrack about getting someone’s name right that ends with, “Call me whatever you want, but just don’t call me late for dinner.” Were it only such a light matter...
Stop with the Snapchats, already!
By
Aug 18, 2015
It looks like Snapchat will take the crown in this week’s edition of “What Smartphone App Is Causing Providers Grief Now?!” (Yelp won that distinction last week, for those keeping score...
For long-term operators, a growing list of ‘frenemies’
By
John O'Connor
Oct 06, 2014
Most of us are all too aware of our professional friends and enemies. But not so much when it comes to our “frenemies.” Given the many changes taking place in healthcare today, the frenemy...
The potential break-up between hospitals and long-term care
By
Elizabeth Newman
Apr 17, 2014
The attempts of the hospital lobby and long-term care to move beyond casually dating to going steady hit a snag at the steps of a courthouse Monday.
Looks like insurance isn’t the only thing being exchanged here
By
John O'Connor
Sep 23, 2013
I have a friend who might be best described as a curmudgeon-in-training. He seems to live in a world where almost everything was better than it is now.