Speak loudly about the good nursing homes are doing during COVID-19
By
P.K. Beville
Jun 15, 2020
Daily care provision in our profession has always been a delicate dance on most days and the world barely takes notice. The work we do in elder care is nothing short of a miracle every day. The past 35...
COVID-19 provides opportunity to improve nursing home care
By
John Hale
Terri Hale
Jun 01, 2020
COVID-19 has placed a spotlight on the nursing home industry and the challenges that nursing home owners, operators, administrators and other top managers face in keeping residents safe and well. They’ve...
If I were to rob your community blind, you’ll never guess what I’d take
By
Kevin Williams
Mar 15, 2013
Offering multiple types of care, and other benefits are only the beginning of offerings that senior living owner/operators will offer their customer base in the future. Geriatric counseling and moving...
Why I chose to join the nursing home profession: A new administrator’s story
By
Christin Delahay, LNHA, CDP
Apr 30, 2018
When my grandmother died, I didn’t know anything about the medical field, nursing homes or taking care of people. What I did know, though, was that I could do better than the care she received.
How to take a whole-person approach to patient care
By
Marlene Sheehy
May 16, 2022
During the COVID-19 pandemic, patient care mattered more than ever. Unfortunately, patients’ perceptions of care have slipped downward since 2020. According to recent research by Press Ganey, patients...
‘Love hurts’ and sometimes so do averages
By
Steven Littlehale
Jul 23, 2018
Averages can help or hinder your evaluation of performance. Adding a few additional pieces of data can really support your efforts to properly see opportunity and manage risk.
A nursing home ‘critic’ sets the record straight
By
Michael Wasserman
Feb 09, 2022
Michael Wasserman is regularly described as a nursing home critic. There’s some nuance missing there.
Moving nursing homes forward: The future is now
By
Michael Wasserman
Oct 26, 2020
On March 11, I wrote about the COVID-19 storm rapidly approaching our nursing homes, and particularly the risk of nursing home staff transmitting the virus to residents. On March 15, I pointed out the...
Do the new QMs have you seeing stars?
By
Steven Littlehale
Mar 18, 2016
Actions providers take now will make or break their Five-Star Quality Rating experience in July. That’s because the Centers for Medicare & Medicaid Services has changed quality measures in a way...
Let’s remove the long-term care ‘fraud tattoo’
By
Tara Roberts
Nov 25, 2013
Even though this legislation ostensibly is supposed to help providers, the “Medicare Established Provider Act” may encourage facilities to react or continue to act ultra-conservatively in the...