Real names and toilet seats: Keys to resident happiness
By
Tim Mullaney
Nov 04, 2014
Feel like you need to renovate your building to boost resident satisfaction? Here’s a tip: Make sure your staff knows the names of all the residents first. And black toilets might not hurt, either.
The next 4 years might not be much to laugh about
By
John O'Connor
Nov 16, 2020
I must admit I am going to miss Donald Trump being our president.
Fire, rain and the elephant on the 40th floor
By
John O'Connor
Nov 27, 2017
You never know when freak storms or unexpected fires might strike. But you can be sure that if and when one does, angry people will line up to demand that you be held more accountable.
A Biden damaging proposal that’s barely getting noticed
By
John O'Connor
Mar 13, 2022
President Biden sure gave nursing homes the stink eye during his State of the Union address. Care quality is down while charges are up, he alleged. He added that Medicare rules need to be tightened
Are some skilled-care owners doing good and doing too well?
By
John O'Connor
Mar 12, 2018
Fortune magazine just released its latest list of billionaires. And this year’s compilation contains at least one representative from the long-term care sector. Frankly, I’m not sure whether...
‘Ghost Boy’: A terrifying story to inspire LTC caregivers
By
Tim Mullaney
Jan 20, 2015
Anyone who doubts the enormous power wielded by frontline caregivers should listen to the premiere episode of “Invisibilia,” a new radio show and podcast.
Long-term care hardball in Florida
Mar 14, 2011
Spring training has professional baseball players throwing and hitting balls all around Florida. But another big-time “sport” has been taking place — and it’s also involved some powerful...
Inside the frequent flier club
By
Mary Gustafson
May 10, 2012
If you’ve ever caught in a pool of self-pity but you’re not sure how to climb out, try sitting in the waiting room of a jam-packed pain clinic some time. I promise, your problems will pale...
That’s a good one: National Humor Month
By
Liza Berger
Apr 28, 2008
Who said long-term care workers can’t have a little fun? We’re approaching the end of April, but it’s still not too late to get in on National Humor Month, an event founded in 1976 by humorist Larry...
ICD 10: revenge of the weird and obscure
By
John O'Connor
Nov 02, 2015
It was just about a month ago that providers transitioned to the International Classification of Diseases, 10th Revision – ICD-10. While the early reviews have been decidedly mixed, one thing is...