Ways to protect yourself against possible enactment of Employee Free Choice Act
By
Matthew Goodfellow
Sep 01, 2009
Even though Congress has temporarily tabled the Employee Free Choice Act, it could still act on the bill at some point. Here’s what the legislation would mean for long-term care facilities and actions...
For long-term care, a pointed issue on the horizon
By
John O'Connor
Nov 23, 2020
Following some miraculous breakthroughs, it looks like we may soon have a COVID-19 vaccine. So at least workers will soon be universally inoculated, right? Not necessarily.
Slighted workers may be killing you softly
By
John O'Connor
Jan 12, 2015
It’s a rare facility that doesn’t promise job prospects stability, a chance to grow and a supportive work environment. But what happens when an employee feels such promises are merely lip service?
Prioritizing resident engagement funding
By
Charles de Vilmorin
Jun 05, 2019
Fortunately, activity directors are not shy about discussing the types of tools and funding they believe are necessary to truly optimize resident engagement in their communities.
Do you really want to be ‘average’?
By
Steven Littlehale
Jul 22, 2014
A provider client once said to me, “I don’t understand all this ‘statistical gobbledygook.’ Tell me why I should care and how I can actually use this.” It was a valid request.
Implementing an employee recognition program: Tips for success
By
Eleanor Feldman Barbera, Ph.D.
May 29, 2014
I recently focused on the benefits of recognition and key points in choosing a recognition program. Now I’d like to address how to implement your chosen employee recognition program so that it becomes...
Don’t drop the ball when the music ends: creating the right discharge plans
By
Steven Littlehale
Jul 02, 2014
Providing a safe handoff during discharge from a skilled nursing facility is the operator’s responsibility. Unfortunately, it’s not happening enough. SNFs without effective discharge planning...
Why ‘Staffing to the Stars’ isn’t enough: How to make the right staffing decisions
By
Steven Littlehale
Aug 09, 2012
Operators should try to hire RNs whenever they have a vacant position for a licensed nurse — the increased hourly wage will be more than offset by the increased revenue and decreased costs. Nonetheless,...
What is the grade of your referral sources?
By
Martie Moore
Nov 29, 2016
How does the performance of your referral sources impact your outcomes? Turns out … a lot. If you want to gain a better understanding of a hospital’s performance, The Leapfrog Group is a resource...
The power of ‘in the moment’ feedback
By
Neil Gulsvig
Jan 09, 2015
As we look to the third driver, the “in the moment” patient feedback, I want to start by looking at the patient experience and understanding that it is an interaction between an organization...