The Five Star rating system is about to get retooled, thanks to a scathing report in The New York Times. The only real question is how extensive the changes will be.
More vendors see value in video-based marketing
By
John O'Connor
Sep 10, 2014
A growing number of business-to-business marketers have begun using videos to get their message across, according to a survey sponsored by Vidyard and conducted by Demand Metric.
Finally, some coverage that puts ‘nursing home’ and ‘great’ in the same headline
By
John O'Connor
Sep 08, 2014
By any standard, much of what’s being reported about nursing homes these days could hardly be considered good news. I could point out many examples, but the point is clear: There’s a lot of...
Why the survey system may never be fixed
By
John O'Connor
Sep 05, 2014
Given certain realities about skilled-nursing facility inspections, we should not be wondering why cheating has occurred. Rather, we should be amazed it hasn’t been more rampant.
They’re not all ingrates
By
John O'Connor
Sep 01, 2014
It’s no surprise that staff turnover remains alarmingly high at many long-term care communities.
The nursing home survey system is about to get a much closer look
By
John O'Connor
Aug 29, 2014
You had to know this was coming. Earlier this week, the New York Times reported that many nursing homes are submitting massaged staffing and quality indicator data to the feds. The alleged reason? So facilities...
Why the New York Times’ ‘hatchet job’ shows better days are coming to long-term care
By
John O'Connor
Aug 26, 2014
A pall hangs over this sector at the moment, thanks to the New York Times.
Is it any wonder this field has an identity crisis?
By
John O'Connor
Aug 25, 2014
What’s in a name? That’s a fairly topical question, given the many differing views on how best to describe the business we’re in. Not that this field’s identity crisis is a recent...
Four reasons why states need to stop inspecting nursing facilities
By
John O'Connor
Aug 08, 2014
What if every state had its own language, currency and traffic signals? Life could get a lot more complicated once you ventured into another jurisdiction.
Bed taxes and other troubling compromises
By
John O'Connor
Aug 04, 2014
As my colleague Tim Mullaney reported last week, the Government Accountability Office has been taking a closer look at Medicaid bed taxes lately. And the investigative arm of Congress doesn’t seem...