Patient identifier systems need to move beyond the name game
By
Elizabeth Newman
Jul 01, 2016
When I became engaged to my wonderful husband, I spent a fair amount of time debating what to do with my last name. There were philosophical discussions around feminism, identity and what it means to be...
The key business principle always applies, even with death
By
James M. Berklan
Jun 30, 2016
No matter how you slice whatever you do for a living, you are employed to provide one thing: good customer service. Knowing what your “customer” wants and needs, and then getting it to him...
Four digital marketing strategies every nursing home must use
By
Josh Kanter
Jun 29, 2016
Your nursing home doesn’t even show up in a Google search.
Embracing managed care
By
Elizabeth Newman
Jun 10, 2016
What was clear from the panel was managed care, skilled nursing and home health have to build partnerships.
The Muhammad Ali allure
By
James M. Berklan
Jun 09, 2016
The first time I met Muhammad Ali was the most memorable. I wound up in his hotel room with a handful of others, watching him perform magic tricks as numerous jiggling young bombshells showered him with...
Full code: Discussing advance directives
By
Eleanor Feldman Barbera, Ph.D.
Jun 07, 2016
Assistance in creating a “good death” is a fundamental task of any organization working with elders and may be addressed by a number of team members singly or in combination. Since these discussions...
Painting and opera lessen agitation in resident
By
Jack York
Jun 06, 2016
On our journey last month in McKnight’s, we were introduced to a pilot from Brookdale.
The power of purpose
By
Nancy Anderson, RN, MA
Jun 01, 2016
Gen. H. Norman Schwarzkopf once remarked, “I have seen competent leaders who stood in front of a platoon and all they saw was a platoon.
This lifesaving coincidence definitely makes you swallow deeply
By
James M. Berklan
Jun 01, 2016
It wasn’t enough that Patty Ris was saved from choking in the dining room at her continuing care retirement community. She and her rescuer made worldwide headlines.
Reading beyond the rankings
By
May 31, 2016
It’s easy to take big, national health reports like the 2016 America’s Health Ranking Senior Report, skim the results for your state and leave it at that.