A five-star travesty of justice, poorly implemented
Dec 18, 2008
In rolling out its new five-star rating system for nursing homes, CMS has, once again, shown its inability to execute a good idea.
Credibility: The fundamental foundation of leadership
Mar 30, 2015
Think of credibility as having benefits similar to that of a house’s foundation during a huge storm. If the foundation is sound, then it will hold up against raging waters.
The importance of home health data to SNF administrators
By
James M. Spencer
Oct 23, 2017
The key here is not only to understand outcomes of residents once they are discharged from the SNF, but also to leverage the information for talking points with hospitals when seeking preferred provider...
Therapy is more than revenue and service
By
Kristy Wikum
May 22, 2013
How do skilled nursing facilities, clinics and hospitals think about therapy? Focusing on patient satisfaction and revenue is a good start, but it is not enough. As therapy continues to be scrutinized...
Cashing in on grief
By
Gary Tetz
Jan 03, 2013
I know being cynical is bad for me. I’m sure it’s even worse for my health than all the arsenic in my rice. It’s probably killing me slowly and softly, as its tentacles snake into my...
RCS-Done … Tech Support, please!
By
Renee Kinder
May 10, 2018
I was all ready for my presentation on RCS-I, and then I literally lost power and had the run yanked out from under me at the same time.
Best practices for volunteer services
By
Betty Norman
Apr 13, 2016
Annual evaluation of volunteers is important from a risk control perspective.
Innovative marketing for the eldercare industry a growing necessity
By
Nina Dunn
Apr 19, 2011
To harness the potential of the burgeoning eldercare market, companies will need to move away from their traditional communications tactics and enter the new age of marketing. I am not necessarily talking...
Understanding and responding to PTSD
By
Robert W. Figlerski, Ph.D.
Feb 17, 2017
I was recently asked to evaluate a skilled nursing resident who, in his short time at the facility, was presenting a confusing picture to staff.
Cracking new PT and OT evaluation codes
By
Renee Kinder
Nov 17, 2016
January 1 will put new evaluation codes for physical and occupational therapy into effect and we all better be paying close attention.