Long-term care providers have plenty at stake when it comes to the issue of hospital readmissions, and working to reduce them. As debt ceiling talks and federal budget woes raise the specter of additional...
Tough economic environment? Yes. But not all is lost for CCRCs in 2009
By
Michael Sandnes
Feb 02, 2009
It’s not an ideal operating climate for continuing care retirement communities. For those entities hurting financially, an effective management consultant advisory firm can help put the companies...
Defeat the plague of improper claims
By
Kristin Walter
Apr 17, 2015
For recovery auditing professionals everywhere, performance-based payments are a financial best practice and the industry standard. The client wins when no upfront expenses occur and payments are made...
A five-star travesty of justice, poorly implemented
Dec 18, 2008
In rolling out its new five-star rating system for nursing homes, CMS has, once again, shown its inability to execute a good idea.
Credibility: The fundamental foundation of leadership
Mar 30, 2015
Think of credibility as having benefits similar to that of a house’s foundation during a huge storm. If the foundation is sound, then it will hold up against raging waters.
Best practices for volunteer services
By
Betty Norman
Apr 13, 2016
Annual evaluation of volunteers is important from a risk control perspective.
Therapy is more than revenue and service
By
Kristy Wikum
May 22, 2013
How do skilled nursing facilities, clinics and hospitals think about therapy? Focusing on patient satisfaction and revenue is a good start, but it is not enough. As therapy continues to be scrutinized...
Innovative marketing for the eldercare industry a growing necessity
By
Nina Dunn
Apr 19, 2011
To harness the potential of the burgeoning eldercare market, companies will need to move away from their traditional communications tactics and enter the new age of marketing. I am not necessarily talking...
The importance of home health data to SNF administrators
By
James M. Spencer
Oct 23, 2017
The key here is not only to understand outcomes of residents once they are discharged from the SNF, but also to leverage the information for talking points with hospitals when seeking preferred provider...
Understanding and responding to PTSD
By
Robert W. Figlerski, Ph.D.
Feb 17, 2017
I was recently asked to evaluate a skilled nursing resident who, in his short time at the facility, was presenting a confusing picture to staff.