In long-term care, we deal with the unexpected all the time. Many of the people we serve are there because something unanticipated happened, crashing into their lives like a no-warning tsunami — or a...
Caregiver absenteeism and its economic burden
By
Matthew Gallardo
Feb 11, 2019
“There are only four kinds of people in the world: those who have been caregivers, those who are currently caregivers, those who will be caregivers, and those who will need caregivers.” – Former...
CMS issues final rule on requirements of participation for nursing homes
By
Daniel Sternthal
Nov 04, 2016
At the end of September, CMS published the final rule revising the health and safety standards that long-term care facilities must meet to participate in the Medicare and Medicaid programs.
Navigating older adults’ discomfort with telehealth in SNFs
By
Laura T. Moreines
Daniel David, Ph.D., R.N
Feb 22, 2023
Navigating older adults’ discomfort with telehealth in skilled nursing facilities has created certain challenges for healthcare providers and patients alike, but the opportunities for expanding access...
Delivering good customer service in long-term care
By
Melissa Estevez
Oct 05, 2015
Although you may associate rehabilitation with therapy and nursing, customer service is critical for a successful patient experience. Our customer service supervisor visits patients each day to proactively...
Are we focused on the right partnerships?
By
Prentice Lipsey
Oct 01, 2015
As long-term care operators, we are constantly jockeying to become preferred providers for tertiary hospital’s post acute care networks.
From volume to value: The conversation now applies to staffing
By
Steven Littlehale
Aug 21, 2015
It’s all you hear about in healthcare today: from Volume to Value. With the July 30 release of the PPS proposed rule, we see how this discussion now applies to staffing.
In love we trust
By
Gary Tetz
Mar 24, 2016
Selfless couples prove, beyond all reasonable doubt, that there’s still something alive on this planet that warrants our unreserved trust, intention and devotion.
Getting to the bottom of CNA turnover
By
Dr. Jules Rosen
Dec 01, 2008
There are a lot of myths regarding why certified nursing aides leave their positions. A new initiative at the University of Pittsburgh’s business and medical schools is working to uncover the facts.
Avoid lawsuits and protect licenses
By
David Barmak Esq., and Betty Frandsen, MHA, NHA, RN
Feb 06, 2017
Document, document, document! Those words echo through the halls in a myriad of places − from the firing of an employee for cause, to substantiating or absolving an accusation of abuse or wrongful act.