Additionally, the voice as a muscle does have a “use it or lose it” component, therefore engagement on the caregiver end is essential to prevent muscle wasting of this structure often overlooked.
Beyond pillow mints: The hard work of extraordinary customer service
By
Gale Morgan
Mar 17, 2016
From fast food emporiums to small plumbing companies to my favorite online stationary store, any customer-facing business today should be hyper-aware of providing good customer service in order to succeed.
Use of the life participation approach for those with dementia
By
Becky Khayum, MS, CCC-SLP
Mar 04, 2016
How can SLPs help to improve quality of life in this population, from diagnosis throughout the progression of the disease?
Are your Ultra High RUGs putting you at risk?
By
Steven Littlehale
Feb 22, 2016
The 2016 Office of Inspector General work plan calls for increased scrutiny of the Ultra High therapy billing category because the amount of this therapy delivered has increased over time, despite resident...
Alarm management in a long-term care environment
By
Connie Dills and Jeanne Venella
Feb 19, 2016
The number of non-actionable alarms blaring daily — due to a tightly set alarm parameter or a patient talking/coughing or getting out of bed — was distracting to clinical staff and disruptive to patients.
Serving older adults: A community outreach example
By
Betsie Sassen
Feb 05, 2016
Effective community outreach to older adults can be done on a much smaller scale, with minimal investment and resources.
What not to do with someone who has Alzheimer’s
By
Zyana Morris
Jan 21, 2016
For family members of those with Alzheimer’s, there are a few mistakes I have seen people making that can be avoided with education.
Social media: A risk analysis
By
Betty Norman
Dec 23, 2015
In lieu of disturbing stories about applications such as Snapchat, it’s a good time to review best practices.
When making a call has life and death consequences – for staff
Dec 16, 2015
As long-term care administrators, we have a responsibility to inform employees about available resources, and provide them with the tools needed to identify domestic violence among co-workers.
Lying can be an act of compassion
By
Judah Gutwein
Nov 27, 2015
Today we know that lying is sometimes the quintessential kindness a caregiver can offer any patient who suffers from dementia and, in particular, someone with Alzheimer’s.