In an age where 1 in 5,000 households speak a language other than English, language barriers between healthcare workers and the patients they care for can have care-related consequences, including higher...
What were they thinking?
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Dec 22, 2015
Whenever stories cross our radar involving nursing home staff posting inappropriate videos or photos of residents on social media, as they have frequently in recent months, one question is bound to follow:...
In it for the long term
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Feb 23, 2016
There was one positive highlight the day I started working as a cashier at a Culver’s restaurant long ago: meeting Betty. She had to at least be in her 80s. She was tiny and spunky, greeting us all...
Don’t fear the millennials
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Feb 02, 2016
When you’re a young person who began mulling career choices in the midst of the Great Recession, and then went on to pick a profession lovingly referred to as “dying,” odds are you’ll...
The key to keeping employees around? Kindness
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Jun 27, 2017
We talk a lot about employee retention in this industry — and I mean a LOT. With the current employment climate of the sector, it would be unwise not to. Here’s a key to it.