Sharing direct care workers’ stories to support recruitment and retention
By
Robin Klar
May 22, 2023
Direct care workers caring for older adults and people with disabilities—defined by the Bureau of Labor Statistics as personal care aides, home health aides, and nursing assistants—make up the largest...
4 steps toward slaying the zombies in your nursing home
By
Marty Stempniak
Apr 20, 2018
They’re everywhere — in your billing department, food services, human resources or janitorial — and they’re secretly sabotaging your nursing home, one day at a time. We all know some.
The keys to reducing turnover in long-term care
By
Eleanor Feldman Barbera, Ph.D.
Feb 07, 2014
The turnover rate in long-term care is a very significant problem, so I dug into the research about it. Some of the findings were shocking. Others were simply very disappointing. Here’s what I found,...
Transform your recruiting with the Waddling Goose Technique™
By
Gary Tetz
Jan 25, 2018
At the risk of shameless self-promotion, I’m quite sure I’ve just solved one of the great challenges facing long-term care providers — hiring the right frontline caregivers.
A jolt to long-term care best practices, amid the Ivy
By
James M. Berklan
Apr 23, 2014
This is going to sound terribly wrong on the face of it. There’s no way around it. It appears that the nation’s largest association of nursing home operators has just bought itself a whole...
The Haddits have left the building
By
John O'Connor
Jul 12, 2021
We’re seeing some unusual developments as long-term care recovers.
Long-term care’s advantage can be a real difference maker
By
John O'Connor
Apr 01, 2023
Ask why long-term care employees do what they do and you’ll almost always hear it’s to make a difference.
Recruiting, retention and onboarding: Part Two
By
Frederick Morgeson, Ph.D.
Nov 08, 2013
Finding and keeping good employees is essential for delivering quality resident and patient care. Given the cost of replacing staff, it’s never too early in the employee lifecycle to think about...
Grace needed at separation: People don’t forget
By
Jeff Kortes
Dec 16, 2013
Handing in your resignation is rarely an easy event. As a leader, be it a program manager, assistant or an administrator, ask yourself this question: How do I treat people when they resign to take another...
Turnover reporting: This is going to be good*
By
Eleanor Feldman Barbera, Ph.D.
Jan 11, 2022
Late last week, the Centers for Medicare & Medicaid Services announced that they will begin to post staff turnover data on the Medicare.gov Care Compare website. In July, turnover will be incorporated...