Most owner/operators see high turnover and shortage of workers as the top challenges senior healthcare providers face today, a higher priority than census, reimbursement and regulatory issues. Many...
CNAs: The forgotten soldiers in the war against COVID-19
By
John Booker
Oct 03, 2022
It’s never been more important to listen to your frontline workers in emergencies. Managers need to trust them when they offer advice or concerns, and supervisors need to know what their staff...
Nursing home vaccine mandates: Damned if you do, damned if you don’t
By
Kevin Lawrence
Aug 09, 2021
Many people might not fully realize what long-term care operators are facing when it comes to whether to require COVID-19 vaccinations as a condition of employment. Here’s a breakdown in simple terms....
When a pay raise isn’t enough, you know there’s trouble
By
James M. Berklan
Mar 29, 2024
Newcomers to the long-term care game may not believe it, but there once was a time when the announcement of the next year’s proposed Medicare payment bump was the hottest ticket around.
It’s time for care solutions, not excuses
By
Michael Wasserman
Jan 09, 2023
In February 2019, I wrote about the importance of fully engaging geriatricians and certified medical directors in the operations of nursing homes and chains. A month later, I shared my concern about a...
You can’t build a faster horse
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 04, 2017
I was taking with someone about innovation. They told me about a famous quote from Henry Ford. Supposedly he said, “If I had asked people what they wanted, they would have said ‘faster horses.'”
Standing up for the camel — and your staff
By
Gary Tetz
Jun 01, 2017
Even the best managers can sometimes inadvertently make jobs more difficult than they have to be, often just out of habit or inattention.
If not us, then who?
By
Julie Thorson
Oct 12, 2022
I can’t remember the date. I don’t remember what was happening at the time. What regulation changed, who tested positive, what family was upset, what team member was infuriated, or what system had...
Turnover reporting: This is going to be good*
By
Eleanor Feldman Barbera, Ph.D.
Jan 11, 2022
Late last week, the Centers for Medicare & Medicaid Services announced that they will begin to post staff turnover data on the Medicare.gov Care Compare website. In July, turnover will be incorporated...
Dementia care training can lessen staffing woes
By
Teepa Snow
Dec 03, 2021
Dementia changes everything. This means that we need to change everything we do in order to keep everyone, residents and staff, safe and in a setting where they can shine. This also means organizations...