From talk to action: Moving forward with nursing home quality improvement
By
Isaac Longobardi
Alice Bonner
Jasmine Travers, Ph.D., R.N.,
Aug 30, 2023
This May, the Senate Special Committee on Aging released a report on the shortcomings of nursing home oversight in the U.S. “Uninspected and Neglected” found that nearly one-third of nursing homes...
Why grease the squeaky wheel?
By
Jacqueline Vance, RNC, CDONA/LTC
Sep 21, 2021
We all know the expression; the squeaky wheel gets the grease. But why? Why do we do that in long-term care? We all have those squeaky residents or families that just are NEVER happy. But have you thought...
The three “Rs” of nursing home care
By
Steven Littlehale
Aug 17, 2012
By utilizing benchmarks and data analytics preparation, time is reduced, priorities established and efforts measured. By knowing a facility’s prior survey deficiencies and having insight into the...
Operate with an eye on quality, not the next survey cycle
By
Steven Littlehale
Mar 16, 2012
The anxiety associated with an impending survey should be offset by the fact that the nursing facility holds the secret to its own success – the knowledge of its customers.
A survey and regulatory review of 2013
By
Steven Littlehale
Feb 24, 2014
It’s important to do a review that considers your region and state. Identify how complaints and care deficiencies were handled last year.
Mom-and-pop survival
By
Jean Wendland Porter
May 31, 2022
The chain and franchise SNFs will mostly survive. But in the face of rising costs, federal cuts and vast numbers of employees leaving the workforce, how can the small operators survive?
Oh where, oh where have the annual surveys gone?
By
Jessica Curtis
Jul 16, 2021
During the height of the pandemic, annual surveys of skilled nursing facilities understandably skidded to a stop. Flash forward to August 2020, when the Centers for Medicare & Medicaid Services directed...
One, two – with surveys, three is not guaranteed
By
Angi Livingston
Jul 08, 2022
We are seeing a drastic increase in adverse survey outcomes putting operators in precarious licensure situations pending a first, second or third revisit. In addition, we are seeing multiple failed revisits...
Supreme Court levels the playing field for SNFs
By
Alan C. Horowitz, Esq., RN
May 01, 2023
As part of its survey process, the Centers for Medicare & Medicaid Services is authorized to take several enforcement actions, including but not limited to imposing civil money penalties (CMP), denials...
Survey and certification: Level that playing field!
By
Steven Littlehale
Dec 11, 2012
As you engage in quality improvement efforts, put together data-driven marketing materials, complete a HUD refinance application, or talk with families and other community members take care to make sure...