4 steps toward slaying the zombies in your nursing home
By
Marty Stempniak
Apr 20, 2018
They’re everywhere — in your billing department, food services, human resources or janitorial — and they’re secretly sabotaging your nursing home, one day at a time. We all know some.
Transform your recruiting with the Waddling Goose Technique™
By
Gary Tetz
Jan 25, 2018
At the risk of shameless self-promotion, I’m quite sure I’ve just solved one of the great challenges facing long-term care providers — hiring the right frontline caregivers.
The key to keeping employees around? Kindness
By
Jun 27, 2017
We talk a lot about employee retention in this industry — and I mean a LOT. With the current employment climate of the sector, it would be unwise not to. Here’s a key to it.
How to find out why your staff is leaving
By
Eleanor Feldman Barbera, Ph.D.
Oct 27, 2015
Some of the reasons employees leave are beyond our control. But many are not. Here’s how to start figuring out how to stop the flow and reduce turnover.
Onward and upward — what’s motivating your job change?
By
Gary Tetz
Jul 21, 2014
After stealthily observing long-term care professionals in the wild for the past 15 years or so, I’ve come to see you as a perplexing and elusive study in contrasts. Perhaps you haven’t noticed...
A jolt to long-term care best practices, amid the Ivy
By
James M. Berklan
Apr 23, 2014
This is going to sound terribly wrong on the face of it. There’s no way around it. It appears that the nation’s largest association of nursing home operators has just bought itself a whole...
The keys to reducing turnover in long-term care
By
Eleanor Feldman Barbera, Ph.D.
Feb 07, 2014
The turnover rate in long-term care is a very significant problem, so I dug into the research about it. Some of the findings were shocking. Others were simply very disappointing. Here’s what I found,...
Grace needed at separation: People don’t forget
By
Jeff Kortes
Dec 16, 2013
Handing in your resignation is rarely an easy event. As a leader, be it a program manager, assistant or an administrator, ask yourself this question: How do I treat people when they resign to take another...
Recruiting, retention and onboarding: Part Two
By
Frederick Morgeson, Ph.D.
Nov 08, 2013
Finding and keeping good employees is essential for delivering quality resident and patient care. Given the cost of replacing staff, it’s never too early in the employee lifecycle to think about...
Survey assesses turnover and retention rates among assisted living workers
By
McKnight's Staff
Oct 16, 2012
The overall retention rate for all assisted living employees was 73% in 2011, a new survey from a provider group finds.