Here are five quick tips to operationalize for the top five most frequently cited deficiencies nationwide. Facilities could choose one per day and revisit each week to focus on audits, discussion, education...
The tie between revenue and risk managment
By
Tim Goux and Scout Blount
Oct 20, 2014
By providing the best level of care, a provider will help ensure resident satisfaction as well as foster a positive work environment for employees. Poor quality will affect a provider’s revenue stream.
The beauty of bad publicity
By
Gary Tetz
Aug 28, 2014
When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.
Addressing quality of death
By
Linda Elizaitis
May 05, 2014
What do you do when a resident crosses the threshold and your organization needs to address quality of death? We all know that there is a great emphasis, appropriately so, on a resident’s quality...
Feeling QAPI? Here’s where you need to be
Mar 29, 2013
A four-part series of webinars delving into QAPI mandates kicks off at 1 p.m. (Eastern Time) on Wednesday. “New QAPI requirements: designing, implementing and sustaining excellence” is the...
The easy way to get LTC experts into your office
By
James M. Berklan
Mar 06, 2013
Nobody should pass up the opportunity to have a nationally respected professional expert visit his or her office. The chance to get six in there in a short amount of time? Outrageous. Yet, it’s going...
Do you know your P’s and Q’s of QAPI?
By
Shelly Mesure, MS, OTR/L
Feb 21, 2013
The Quality Assurance and Performance Improvement system from CMS is on our doorsteps. As facilities have been training and educating themselves, the new QIS (Quality Indicator Surveys) are ready to roll....
Survey and certification: Level that playing field!
By
Steven Littlehale
Dec 11, 2012
As you engage in quality improvement efforts, put together data-driven marketing materials, complete a HUD refinance application, or talk with families and other community members take care to make sure...
The star treatment is here to stay
By
John O'Connor
Jul 20, 2012
The Centers for Medicare & Medicaid Services has just rolled out its latest version of Nursing Home Compare. If your facility garnered five stars, you probably love it. If you received one star, you surely...
A winning strategy for nursing homes
By
James M. Berklan
Jun 06, 2012
Last week, I heard one of the most insightful, no-baloney talks I’ve heard in a while from a long-term care official.