When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.
Multistate corporations, listen up!
By
Steven Littlehale
May 30, 2014
It is not a numbers game. Well, I guess it kind of is. Let’s face it: It is now common practice to monitor your facilities’ Five Star ratings.
SNFs with satisfied workers report fewer deficiencies, earn better marks from customers: report
By
Tim Mullaney
Oct 08, 2013
Skilled nursing facilities with a high rate of employee satisfaction also have fewer survey deficiencies and a higher Five-Star quality rating, according to research announced yesterday at the American...
Five-Star insights: Will those stars ever illuminate your path?
By
Steven Littlehale
May 16, 2012
I recently asked a hospital discharge planner how she chooses which nursing home to discharge to. “Five-Star” was the reply. Was I surprised? Not at all. Once again, it demonstrates just how...
Study: Nursing home residents view facilities differently than five-star system
Jul 19, 2010
The Five-Star Quality Rating System devised by the Centers for Medicare & Medicaid Services bears little relation to the actual views of residents, family members and staff at the facilities it ranks,...
Nursing homes respond to news report that one in five nursing homes rate poorly
Jan 29, 2010
A recent analysis by USA Today finds that one in five U.S. nursing homes consistently receive poor ratings for overall quality under the Five-Star Quality Rating System. Such news is not surprising to...
Analysis uncovers inconsistencies in nursing home five-star rating system
Nov 20, 2009
A new statistical analysis of the Five-Star Quality Rating System reveals some uneven results across the country.
State attorneys general urge suspension and revision of Five-Star rating system
Aug 28, 2009
A total of 31 state attorneys general sent a letter to Kathleen Sebelius, secretary of the Department of Health and Human Services. In the letter, they called for the suspension and revision of the Five-Star...
New survey shows Five-Star rating system’s flaws
By
Liza Berger
Jul 10, 2009
Many providers still are having a tough time embracing the new Five-Star rating system for nursing homes. A new survey shows that their concerns may be valid. Holleran, a national research and consulting...
Regulators consider adding satisfaction surveys to nursing home rating system
Jul 10, 2009
Federal regulators are meeting with nursing home operators and other key stakeholders today to discuss ways in which resident and family satisfaction surveys might be factored into the new facility Five-Star...