In a cruel twist of fate, I spent the past weekend in Las Vegas. Now, before I say more, I need to be clear: I love the people of Vegas, the long-term care facilities of Vegas, the long-term care staff...
Finally, a pod-based staffing solution
By
Gary Tetz
Jan 26, 2023
Finding warm-ish, semi-qualified bodies is just part of the long-term care staffing challenge. Without being psychic or subjecting each applicant to a full, military-grade psychological evaluation, how...
Celebrating poise and positivity in chaos
By
Gary Tetz
Jan 12, 2023
At the end of a long shift on Christmas Eve, two CNAs are chatting in the facility parking lot. “Rough day,” says one. “A family member yelled at me about problems I can’t solve and things that...
Let there not be light
By
Gary Tetz
Nov 17, 2022
It’s the first command in the Biblical creation story — let there be light. But if you’re working a night shift in a long-term care facility, I need you to stop reading this right now and go turn...
The positive wake-up call
By
Gary Tetz
Nov 03, 2022
Generally, I’m a law-abiding citizen. If I have a good reason, I’ll occasionally violate a minor rule or two, but nothing significant. I don’t do much murder, for instance,
Breaking news: The pandemic was hard
By
Gary Tetz
Oct 06, 2022
That pandemic. Wow. While it was happening and people were dying and stuff, I remember thinking, “This is kind of a difficult time we’re going through. I feel a little stressed and anxious.” But...
Shouting time
By
Gary Tetz
Aug 25, 2022
Maybe it comes from working in the highly regulated long-term care profession for so many years, or maybe it’s just from being a subservient Canadian, but I’ve become quite a prolific rule follower....
Two sheets to the win
By
Gary Tetz
Jun 30, 2022
Infinite call-center wait times. Delivery mix-ups and delays. Rude responses to reasonable requests. Promises unfulfilled. I hear there’s a cutting-edge business principle called “the customer is always...
The ultimate antidote to long COVID of the soul
By
Gary Tetz
Jun 16, 2022
For a “recovering pessimist” like myself, few things are more annoying than being told that optimism is some sort of magic potion. But that’s exactly what recent research, reported by McKnight’s,...
Trail banter, long-term care style
By
Gary Tetz
Jun 02, 2022
For lots of good reasons, a long-term care facility hallway should not be the same as a hiking trail. Protruding rocks and exposed tree roots would create a fall hazard, and make med cart navigation...