If you operate a senior living facility, here is something to put at the very top of your to-do list: Survey your residents to understand the choices they have made in the Medicare open enrollment period,...
Listening: The other side of crisis communication
By
Nancy Anderson, RN, MA
Jun 29, 2020
A question I hear ever more frequently from senior care leaders is: “How do I really know how my employees are doing as they cope with the fear and uncertainty of our current environment?” Crisis communication...
Showing residents how you care
By
Barbara Richter
Apr 22, 2015
Rising expectations among family members of seniors are inspiring many extended care providers to offer more comforts and amenities to their residents.
Are people really satisfied in their roles?
By
Cara Silletto
Sep 01, 2022
There are levels to every organization, and after seeing the results of this year’s Mood of the Market survey by McKnight’s, we must keep in mind that the respondents were nearly all administrators...
Is nurse fatigue leading to an unengaged workforce?
By
Jennifer Zannotti
Jun 12, 2017
Nurses spend each shift taking care of patients because they love what they do — they’re passionate people, but are nurses being cared for?
National Infection Control Week: Invigorating our hand hygiene practices
By
Tom Bergin
Oct 19, 2016
As hospitals and healthcare facilities across North America observe National Infection Control Week, it’s an opportune time to identify and explore modern means to improve facility-wide hygiene.
How HR influences long-term care
By
Rebecca McNeil
Aug 07, 2013
A recent human resources survey shows a gap between executive leaders and frontline staff when it comes to goal setting, hiring practices and HR’s role in improving the resident experience. Click...
F-Tag in focus: F-428
By
Sonja Quale, Pharm.D.
Aug 24, 2016
Demonstrating high quality metrics is essential for long term care centers to distinguish themselves as preferred partners in the continuum of care.
Designing a 2021 resident engagement blueprint
By
Charles de Vilmorin
Nov 30, 2020
Eight months into the global COVID-19 pandemic, it is clear that residents of nursing homes and senior living communities are experiencing rapid declines in physical and cognitive health as a result of...
Supply exceeding demand in construction
By
Steve Kennedy
Apr 01, 2019
The move by Medicare to a Patient-Driven Payment Model also has generated uncertainty regarding changing reimbursements.