When leaders recognize a “disconnect” between organizational values and visible symbols, they can make changes that align symbols with values.
“They know me. They remember who I am.”
By
Beth Sanders
Nov 21, 2012
The life story is not a “nice to have” document – it is essential to delivering quality. If memory loss begins and progresses, the details of his or her life story would serve as the...
The real story behind the Pope’s resignation
By
Shannon McIntyre Hooper
Feb 18, 2013
We have learned from our grandparents, great-grandparents, and even older ancestors about what it means to age. Understanding the past is the best way to understand the future, right? Not in this case.
SNF marketing 101: Tell a story
By
Adrian Bryce Diorio
Aug 29, 2018
Do you often ask yourself what gives your skilled nursing facility its identity or what makes it stand out amongst competitors? If your patients, residents and staff come to mind, you’re on the right...
Consumerism will drive healthcare’s future
By
Erin Shvetzoff Hennessey and Preston Gee
Apr 03, 2017
It seems that in 2017, a day doesn’t go by without reports of turbulent changes in store for our healthcare system.
Aging and wellness: Why spirituality matters
By
Carol M. Orsborn
Jul 22, 2013
While an increasing number of long-term care communities have included serving the spiritual needs of residents as part of their mission, few have dedicated sufficient resources to meet the need. Research...
Nutritional breakthrough for dysphagia patients
By
Doug Stetzer
Apr 11, 2016
Now, store-bought water thickened with xanthan can be flavored, frozen and heated, or served straight up as a cold glass of water.
Understanding revisions to 5-Star
By
Thomas Martin
May 13, 2019
The best way for SNFs that have lost stars to bounce back is to identify and work on the measures where they are weakest and take more ownership of their data stories.
Why hackers target healthcare
By
John DiMaggio
Nov 25, 2016
Skilled nursing facilities and other healthcare providers are among the most frequently pursued cyberattack targets, largely because the data stored in their computer systems has become a lucrative currency...
The human factor makes the hero
By
Patty Taylor
Apr 23, 2014
Ask anyone to describe a nurse’s attributes, and you will likely hear some rendition of the following: A nurse is intelligent, detail-oriented, dedicated, an astute multi-tasker, meticulous and thorough.