Larry Harris overhauled his facility’s food service program after having an epiphany. The president of the Willowbrook Christian communities in central Ohio said all it took was a night out with...
Profile — Turnaround specialist
By
John Andrews
Oct 16, 2006
Doug Pace, executive director, National Commission for Quality LTC, has a very important deadline, and if he doesn’t make it, he will lose his job.
The swine flu factor: this latest pandemic highlights the importance of infection control in nursing...
By
John Andrews
Jun 01, 2009
H1N1, better known as swine flu, has brought renewed attention to the need for sound infection control practices and proper screening of new admissions
The deep freeze
By
John Andrews
Feb 01, 2009
After a year in which economic conditions have shaken housing sectors to their roots, long-term care pundits continue searching for bright spots
Interest-ing times
By
John Andrews
Oct 01, 2013
As interest rates slowly nudge upward and public financing agencies remain under scrutiny, analysts look at the ramifications for skilled nursing and seniors housing
The power of feedback
By
John Andrews
Nov 01, 2011
Operators have discovered that keeping residents and their families satisfied can help all facets of managing the business — including the bottom line.
A game changer
By
John Andrews
Apr 01, 2013
With release of new HIPAA privacy and security rules, long-term care providers must evaluate their policies and procedures to better protect residents’ data
Following the money: Complying with the False Claims Act is more important than ever for long-term care
By
John Andrews
Sep 01, 2009
The federal government is ramping up prosecutions of funding fraud under the False Claims Act. More than ever, nursing homes need to show compliance
A smooth operator: adherence to usage instructions for bathing equipment is easier said than done
By
John Andrews
May 01, 2009
Proper usage and regular maintenance of bathing and lift equipment are key to maximum product life and durability. Sounds simple enough, right?
A solid relationship: maintaining strong ties between long-term care providers and information technology...
By
John Andrews
Dec 01, 2009
The rapports between a provider and IT vendor should start strong and remain that way. That means discussing expecations and asking the right questions