I love Chipotle. What makes the burrito purveyor so great? The real secret might be how it grooms and retains its managers — it’s an approach long-term care leaders might do well to study.
The best thing you’ll read all week
By
Tim Mullaney
Sep 10, 2013
My grandmother passed away on Sept. 1. In the days since, those who knew and loved her have celebrated her life and mourned her passing together — and the obituary we wrote for her has gone viral on...
Nursing homes demonstrate health information exchange, Minnesota style
By
Tim Mullaney
Apr 01, 2014
It pains me to say it, but Minnesota’s done it again.
Control issues: helping patients and staff members after a setback
By
Tim Mullaney
Sep 09, 2014
If you’re a leader at a long-term care facility, you’re constantly trying to promote persistence in the face of obstacles. Maybe you’re trying to motivate a patient to progress with therapy...
An end to our bed bug nightmares?
By
Tim Mullaney
Jan 06, 2015
Of all the scourges that hit nursing homes, there is one that always causes me to shudder. It’s not pressure ulcers or norovirus, C. diff or MRSA. It’s something less dangerous, but that I...
Lines blur on long-term care for vets, non-vets
By
Tim Mullaney
May 29, 2013
Flags are flown at half-mast only until noon on Memorial Day. I’m guessing this is common knowledge that somehow escaped me until this year. There’s some nice symbolism here. First, the flag...
A future without long-term care arbitration agreements
By
Tim Mullaney
Aug 12, 2014
The White House has not banned arbitration agreements in long-term care. But if a recent executive order got providers thinking about life without these contract provisions, that might be a good thing.
We serve the poor and aged (and love a great hotel)
By
Tim Mullaney
Oct 07, 2014
Messages about how the long-term care sector exists to serve the neediest and most vulnerable can seem hollow here at the Gaylord National hotel, with its high-end steakhouse and a breathtaking glass atrium...
Fike 2.0: How national tragedy created a long-term care champion
By
Tim Mullaney
May 20, 2014
Last week, President Obama dedicated the 9/11 Memorial Museum in New York City. The occasion got me thinking about how the searing experience instilled in some survivors a fierce sense of mission. Katy...
HBO documentary reveals a certified nursing assistant’s struggle
By
Tim Mullaney
Mar 18, 2014
President Lyndon Johnson highlighted impoverished families in Appalachia when he declared a “war on poverty.” Fifty years later, as the nation takes stock of how successfully we’ve waged...