“We don’t do email.” At first I wasn’t sure if I heard the person on the other end of the phone correctly. Here was a long-term care provider in this, the year 2015, who didn’t...
Your next resident could be a senior … in college
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Jan 05, 2016
Where you live in college plays a huge role in the overall college experience, a fact that I’m sure isn’t lost on 21-year-old Drake University student Haley Jenkins. On Friday, she moves into...
Do it for your herd
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Nov 03, 2015
How do you convince some 50,000 plus college students, faculty and staff to get a flu shot? If you’re the university I attended, you hand out stickers with a catchy slogan and a cartoon cow on them.
Active-shooter tips from a survivor — how to respond ‘when seconds count’
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Jul 25, 2017
Betty Brunner was sitting down to an appointment at her hair stylist one morning and the next thing she knew, she was diving for the floor, trying to avoid a crazed gunman. Brunner miraculously escaped...
Time for some Halloween magic — senior style
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Oct 26, 2017
It’s recently come to my attention that some people haven’t seen the greatest Halloween movie of all time. No, it’s not a slasher flick or anything that relies too heavily on jump scares....
Deathly serious: Time for more talking; odds not great without it
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Mar 21, 2017
For all the benefits that end-of-life care talks can bring, a new study indicates that even when such talks take place, patients’ preferences aren’t always understood or effectively communicated....
Embracing — and encouraging — online reviews
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Nov 08, 2017
It’s time again to talk about an issue that’s been increasingly on healthcare providers’ minds in recent years — and will probably only continue to grow more urgent: patients’...
A tiny Alzheimer’s study with huge results
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Jun 21, 2016
If 2025 seems like it’s ambitiously close for finding an Alzheimer’s disease cure or game-changer, take heart — there’s a recently released Alzheimer’s study that may serve as...
The power of the viral post
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Aug 09, 2016
For as tricky as the medium of online reviews can be for the consumer, they must be even trickier to navigate for the business owner on the receiving end. Especially when a scathing review goes viral....
Hospice is changing, are you?
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Oct 25, 2016
Long-term care providers need to change their mindset when it comes to hospice care. Here’s why.