Cultural change: Why the old is stronger than the new
By
Martie Moore
Oct 18, 2019
Cultural change must be intentional, focused and deliberate.
Shared governance: Why you need to empower your workforce and get out of the way
By
Martie Moore
Sep 21, 2019
Shared governance is a dynamic employee-leader partnership that promotes collaboration, shared decision making and accountability for improving quality of care, safety, and enhancing work life. Through...
A3 thinking: Tools to help your quality program perform higher
By
Martie Moore
Jun 26, 2019
Rethinking about not fixing the problem, but moving towards a desired goal then elevates performance.
Change Management isn’t so much about management nor change. It is about sustainability.
By
Martie Moore
May 19, 2019
As long-term care providers face many changing industry regulations, we have seen a growing number of them invest in new technology to improve their processes and get ahead of requirements.
Do you have butterflies or caterpillars on your leadership team?
By
Martie Moore
Sep 14, 2018
I was struck by today’s thought for the day: “The butterfly gets all of the glory, but it is the caterpillar that does the work.” It took me back to a conversation I once had with a master gardener....
Human-centered design on aging well … Happening now in Louisville
By
Martie Moore
Jul 25, 2018
He answered with confidence and insight. He had fought in one of the wars and knew his history on the others. I shamefully could only answer one or two questions.
Strategic goals: Now comes the hard part.
By
Martie Moore
Jul 09, 2018
In the first two articles of this series, the CMS Quality Strategy Goals were discussed. While those quality and strategic goals are audacious, the other half of the plan is the Mount Everest of Healthcare....
What is the value of your brand?
By
Martie Moore
Mar 08, 2017
As a nursing leader, I rarely gave credence to branding and the value of a name, until I was sitting in a local coffee shop. I was interviewing for a new position at a nearby hospital in town when I observed...
Muse moments — engaging the hearts of those you lead
By
Martie Moore
Feb 08, 2017
The celebration of Valentine’s Day is a celebration of love and connection. It also is statistically one of the highest dates for engagements to happen. When you translate that to the world of healthcare,...
What is the grade of your referral sources?
By
Martie Moore
Nov 29, 2016
How does the performance of your referral sources impact your outcomes? Turns out … a lot. If you want to gain a better understanding of a hospital’s performance, The Leapfrog Group is a resource...