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We always have the opportunity to share a “Hello” or “Good morning” or even to sit and enjoy a visit. Relationship building … The opportunity is ours each and every day.

“Conflict resolution would be a big one. I have 300 employees and they don’t always get along. It really depends on the situation, but it’s usually employee to employee.”

Providers, it seems, are always asking lawmakers for more Medicaid dollars to improve nursing home care. Here’s another argument for increasing funds: the Personal Needs Allowance.

Growing up in a quintessential New England town with extended family all around, Barbara Gay always appreciated the rich relationships she had with older adults.

Margaret was just one of those people. She always wore a smile and a bright yellow sweater, and staff and residents at her assisted living community called her “Sunshine.”

I love going to conferences and I learn a lot, but it seems like they always put me in a hole at work, both before and after. What can I do?

Skilled nursing facility residents’ current treatment preferences don’t always agree with forms detailing their preferences for life-sustaining medical orders, results of a study published...

OK, so we all know that the pressure ulcers always form in the ambulance on the way back to your facility from the hospital. It’s ALL YOUR FAULT. Bad, LTC, bad!

Pressure ulcer prevention practices are evolving, but providers aren’t always keeping up, according to Janice Beitz, Ph.D., a Rutgers University nursing professor and renowned wound-care expert.

It’s like a dash of smelling salts under the nose. Talking to actual long-term care residents always affects me like that: an abrupt awakening from the fog and unconsciousness of stress, distraction...