Laundry and housekeeping staff are key to survey success; they buff a provider’s record or can be the source of embarrassing, costly survey findings
Winning ‘curb appeal’
By
John Hall
Jul 06, 2017
Common area appearances are the valuable opportunity to entice and impress prospective clients and their family members both before and long after move-in
Evaluating good drugs
By
John Hall
Feb 04, 2016
The long-term care profession wrestles with medication management challenges, including opioid abuse, polypharmacy and overdosing